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Terms and Conditions, Privacy, Security

Terms and Conditions - Prints

Shipping & Delivery Policy

  • Orders must be paid for in full before shipping.
    All prices stated include worldwide postage, packaging and full insurance.
    Fine Art Prints are packed rolled in reinforced postage tubes and sent via registered post.
    All Prints are unstretched and unframed.
    Aluminium and Acrylic products are packed in reinforced boxes and sent via registered post.
    In the rare event that any damage should occur in transit, you should advise us at Pamela Jennings Photography immediately and we will have a replacement shipped to you as soon as the damaged item is returned.
    Delivery of your order is within 4-6 weeks from the date of purchase.
    Cancellations of orders cannot be accepted once your images have been printed and shipped.
    When placing an order please ensure your shipping address is correct.
    Orders returned due to an incorrect address will incur an additional re-shipping charge.

Insurance

  • All orders are fully insured.

Returns and Refunds

  • Please choose your print or product carefully as we do not normally accept returns or offer refunds, but should you have any concerns please contact us and we will do our utmost to resolve them.

Terms and Conditions 2017 – 2018

Broome Short Photography Tours

Full payment is due at time of booking the workshop/tour

Cancellations up to 48 hours prior to commencement of workshop will recieve a 50% refund

Cancellations up to 24 hours prior to commencement of workshop will incur a 100% cancellation fee or be offered another day to attend the workshop

Extended Workshops and Tours

Fees

  • Pamela Jennings Photography workshops cover all costs/fees incurred in the running of their workshops. These include and nature park and access fees and permits.

Travel

  • The workshops start at the location stated on the itinerary and the participant is responsible for get to and from there.

Itinerary

  • Pamela Jennings Photography workshops operate in remote locations and while we try to stick to the advertised itinerary sometimes outside influences may require us to alter the running of the program and schedule. Road closures, cultural activities, weather conditions may all impact on the operation of the workshop. Pamela Jennings Photography may without notice vary or substitute locations, transport, accommodation and tour times and assume no responsibility for any loss arising out of such substitutions or variations. We will however do our best to make sure that this does not happen and where possible give you as much notice as we can.

Confirmation of Booking

  • To secure your booking, a non-refundable 20% deposit is due within 5 working days of the time of booking. All bookings require full payment no later than 60 days prior to the date of departure.

Payment Methods

  • Workshop payments can be made directly via this website at our online store or by Direct Debit.

  • Promotional Photos
  • Pamela Jennings Photography reserves the right to take photographic records of any of its workshops and may use any such records for promotional purposes.

Cancellation Policy

  • Cancellations made up to 60 days before the departure date will incur the loss of the non refundable 20% deposit.
  • Cancellations made from 59 days to day of departure will incur a 100% cancellation fee.
  • Travel Insurance is recommended.
  • If, due to unforeseen circumstances as workshop has to be cancelled by Pamela Jennings Photography credit will be given towards another workshop.

Public Liability

  • Pamela Jennings Photography is fully covered by public liability insurance.

Travel Insurance

  • Travel insurance is not included and it is strongly recommended that participants have their own insurance.
  • Whilst every precaution will be taken for the safety of participants, no liability of any kind whatsoever can be taken in the event of death, accident, injury, loss or damage to person and property or cost of emergency evacuations on these workshop/tours. This exclusion of liability shall apply to and be for the benefit of Pamela Jennings Photography’s agents, servants and representatives.

Without limiting the scope of the exclusion liability expressed in the above paragraphs, Pamela Jennings Photography its agents, servants and representatives shall not be liable to any person for the death, injury, accident or damage to a person arising out of;

  1. Any walking or rock walking during the tour and any such activities are undertaken at the participants own risk.
  2. Any helicopter flights or air travel during the tour and any such activities are undertaken at the participants own risk.
  3. Any swimming, snorkelling or bathing in any waters during the tour and any such activities are undertaken at the participants own risk.
  4. Any travel in any motor vehicle during the tour, as part of the tour or incidental to the tour are undertaken at the participants own risk.

Pamela Jennings Photography Privacy Policy

Introduction

Pamela Jennings Photography regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Pamela Jennings Photography users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Pamela Jennings.

Collection of Information

In order to use the Pamela Jennings Photography website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Pamela Jennings Photography is collected via correspondence from you or your company. This may be via the telephone, Email, mail or directly through our website.

Use of Collection Information

Any details collected from Pamela Jennings Photography customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at photo@pamelajennings.com.au

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at photo@pamelajennings.com.au

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Pamela Jennings Photography uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at photo@pamelajennings.com.au .

Third Parties

Pamela Jennings Photography may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Pamela Jennings Photography does not share any information with third parties for any unknown or unrelated uses.

Third Party Cookies and other Identifiers

We use identifiers such as cookies, Web beacons and IP addresses to make interactions with users easy and meaningful. We occasionally engage third parties to track and analyze usage and volume statistical information from users of Pamela Jennings Photography user interfaces, including our website, www.pamelajennings.com.au We also may use other third-party cookies to track the performance of our advertisements. The information provided to third parties includes no personal information, but this information may be re-associated with personal information after we receive it.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Pamela Jennings Photography site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.pamelajennings.com.au

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the about page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.


Pamela Jennings Photography Security Policy

Pamela Jennings Photography uses Ecwid payment gateway for its online transactions. Ecwid doesn't collect, hold or process your money in any way. Instead, Ecwid integrates with a variety of payment gateways which make the payment transactions from the buyer to the seller. So, Ecwid serves as a transmitter in your transactions: it collects your information and passes it to special payment systems - third party payment gateways/processors that specialize in processing credit cards and provide security level required for storing and manipulating with such sensitive data, for example PayPal. Ecwid processes online credit card transactions for thousands of merchants, providing a safe and secure means of collecting payments via the Internet.

• Payments are fully automated with an immediate response.

• Your complete credit card number cannot be viewed by Pamela Jennings Photography or any outside party.

• All transactions are performed under 128 Bit SSL Certificate.

• Ecwid at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Pamela Jennings Photography.

For more information about Ecwid payment gateway please visit https://www.ecwid.com

© Pamela Jennings Photography